Shipping & Delivery

Updated October 28, 2026. Review the delivery destination, available service, charges and checkout total before placing a Selroni order.

How the estimate is divided

Average fulfillment is 8–14 business days. After payment confirmation, processing and dispatch generally take no more than 3 business days, followed by estimated transit of 5–11 business days. Business days mean Monday to Friday, excluding public holidays. Actual arrival can vary; these are estimates, not delivery guarantees.

Supported destinations and charges

Checkout confirms available delivery options for the selected goods and destination. Review shipping charges and applicable taxes there. A market listing does not guarantee that every item or address is supported.

Dispatch references and split parcels

Available tracking information is provided after dispatch. A carrier scan may appear later than the shipment notice. Some orders travel in separate parcels with different tracking references and arrival dates.

Correct recipient information

Supply accurate recipient, address and requested contact details. If a mistake is found, write to support@selroni.com immediately. We check whether an amendment is still possible at the current fulfillment or carrier stage and confirm any change.

Taxes, customs and import charges

Use the order-specific checkout disclosures. A lawful import or local collection charge not included in the total may be allocated to the recipient only as disclosed and permitted by law. Do not assume duties are always prepaid or that a particular undisclosed tax arrangement applies.

When shipment timing changes

Holidays, remote destinations, customs review, weather and carrier disruption can affect estimates. We investigate concerns and explain significant changes. If a US order cannot be dispatched within the promised or legally required period, we seek consent to revised dispatch timing or offer cancellation and a prompt refund for unshipped goods as required by law.

A missing or damaged delivery

Contact support@selroni.com with the order and tracking reference. Check carrier notices, safe places and household members where relevant. Preserve damaged packaging and supply available photographs. We review the facts and appropriate remedies without excluding mandatory rights.

Undeliverable or uncollected goods

Contact us before assuming refusal or missed collection cancels the order. Any proposed reshipment or lawful, substantiated cost is explained in view of the reason and carrier outcome. Related return requests follow our Return & Refund Policy.